Raúl Torrez | Attorney General

Advocacy and Intervention

The Advocacy and Intervention Division is the first point of contact for all complaints to the New Mexico Department of Justice. Advocates in the Division answer phones, take walk-in complaints and respond to complaints filed online.

The goal of the division is to provide rapid assistance to all New Mexicans with concerns of various types such as identity theftcar buying, payday and student loans, and scams of all varieties. The NMDOJ does not act and cannot act as a private attorney for individual citizens. However, in some matters, if a consumer is unable to resolve a dispute with a business, the Advocacy and Intervention’s complaint resolution services may be available. There is no charge to the public for these services. The New Mexico Department of Justice can never guarantee a particular outcome.

Complaints and Concerns

With NMDOJ’s Electronic Complaint Submission (ECS) application, you can submit your complaint to our office without having to fill out paper forms.

Contact Advocacy and Intervention Division
Raul Torrez
Attorney General
Raúl Torrez


The image is the New Mexico Department of Justice primary seal. This seal is framed with gold gradient rope and a slim gold bar followed by a thicker dark blue circular bar that has white text that reads, "State of New Mexico" at the bottom and "Department of Justice" at the top. At the center of the seal is a gradient circle with a dark blue roman-inspired Pillar in the shape of New Mexico.