The Advocacy and Intervention Division is the first point of contact for all complaints to the New Mexico Department of Justice. Advocates in the Division answer phones, take walk-in complaints and respond to complaints filed online.
The goal of the division is to provide rapid assistance to all New Mexicans with concerns of various types such as identity theft, car buying, payday and student loans, and scams of all varieties. The NMDOJ does not act and cannot act as a private attorney for individual citizens. However, in some matters, if a consumer is unable to resolve a dispute with a business, the Advocacy and Intervention’s complaint resolution services may be available. There is no charge to the public for these services. The New Mexico Department of Justice can never guarantee a particular outcome.
With NMDOJ’s Electronic Complaint Submission (ECS) application, you can submit your complaint to our office without having to fill out paper forms.